Every person who visits or uses our website discloses a certain amount of personal data. The personal data is information which allows Meșendorf Gasthaus to identify you as a natural person, regardless of whether we actually do this. You are identifiable as soon as it is possible to create a direct or indirect link between one or more data and you as a natural person.
We only use and process your personal data in accordance with the GDPR (General Data Protection Regulation) and any replacement legislation, or any similar regulation under any applicable law, and any regulatory requirements or codes of practice governing the use, storage or transmission of personal data.
In accordance with the GDPR we process personal data on the following legal grounds:
- On the basis of answering your inquiries, the execution of a contract agreed upon with you or the execution of pre-contractual steps taken at your request; or
- On the basis of compliance with legal or regulatory provisions with regard to the management of the contractual relationship, invoicing in particular;
- On the basis of our legitimate interest in sending information and newsletters to our customers;
- On the basis of your consent to send promotional offers (direct marketing).
What information do we collect?
We commit to only collect and process information which is adequate, relevant and limited to what is necessary for the purposes for which it is processed.
We collect information from you when you visit our website, place a booking, subscribe to our newsletter (if any subscription is available) or fill out the contact form. When booking a room at our guesthouse, you may be asked to enter your: name, e-mail address and phone number. You may, however, visit our site anonymously.
what do we use your information for?
Any of the information we collect from you may be used in one of the following ways: to personalize your experience (your information helps us to better respond to your individual needs), to improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you), to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs). Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of managing your stay at Meșendorf Gasthaus. The information we collect may also be used to administer a contest, promotion, survey or other site feature, to send periodic emails (the email address you provide for booking your stay may be used to send you information and updates pertaining to your booking, in addition to receiving occasional company news, updates, related product or service information etc.)
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server.
how long do we store your personal data?
Your data is stored as long as necessary to achieve the ends pursued. They will be erased from our database as soon as they are no longer necessary for the ends pursued or if you validly exercise your right to erasure.
information disclosure to third parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
What are cookies?
A cookie is a small text file that a website saves on your devices when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
- your display preferences
- to monitoring access to the website
- to monitoring access to the website with Google Analytics. These cookies are used to store non-personally identifiable information. Browsers do not share first-party cookies across domains.
They enable the website to work properly:
– to save your preferences
– for analytics service within our webfarm.
Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.
The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Third Part Cookies
In the website there are cookies used from third party, such as:
– Google Analytics
Hopefully that has clarified things for you and, as was previously mentioned, if there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case they do interact with one of the features you use on our site. However if you are still looking for more information, then you can contact us via e-mail or phone.